General Manager Job

Job Detail

Job Description

Job Title: General Manager
Location: Lagos, Nigeria
Employment Type: Full-Time, On-Site

About the Role
Our client is recruiting an experienced and dynamic General Manager to provide strategic leadership and operational oversight for a premier hospitality establishment in Lagos, Nigeria. The role is responsible for ensuring smooth daily operations, exceptional guest experiences, strong financial performance, and alignment with the brand’s vision of excellence, culture, and community engagement.

The ideal candidate is a seasoned hospitality professional with proven success in managing multi-outlet operations, leading diverse teams, and driving profitability in the restaurant and bar industry.

Key Responsibilities

1. Operational Management

Oversee all aspects of restaurant, café, and bar operations to ensure efficiency, consistency, and customer satisfaction.
Develop, implement, and maintain Standard Operating Procedures (SOPs).
Ensure compliance with health, safety, and hygiene regulations.
Conduct regular inspections and implement corrective actions promptly.

2. Team Leadership & Human Resource Development

Recruit, train, and lead high-performing teams.
Set clear performance goals and implement staff development programs.
Foster a positive, service-driven workplace culture.

3. Financial & Administrative Management

Prepare and manage budgets, forecasts, and P&L statements.
Achieve revenue targets while controlling costs.
Oversee procurement, supplier management, and stock control.
Provide timely management reports.

4. Guest Experience & Brand Management

Ensure delivery of exceptional guest experiences in line with brand standards.
Monitor guest feedback and address concerns proactively.
Collaborate with marketing teams to plan promotions and events.

5. Business Growth & Strategic Development

Develop and implement strategies to drive revenue growth.
Introduce innovative service concepts and menu offerings.
Identify opportunities such as private events and catering.

Qualifications & Experience

5–10 years’ senior management experience in the hospitality industry.
Proven leadership in managing restaurants, cafés, or bar operations.
Strong knowledge of hospitality standards, compliance, and financial controls.
Excellent leadership, interpersonal, and communication skills.
Proficiency in POS systems and reporting tools.
Degree or Diploma in Hospitality Management or related field is an advantage.

Core Competencies

Strategic and analytical thinking
Leadership and people management
Financial planning and cost control
Guest-centric mindset
Operational efficiency and innovation
Problem-solving and adaptability

Remuneration & Benefits

Competitive salary: Ksh 190,000 – 250,000 (commensurate with experience)
Fully furnished accommodation
Transport allowance or company-provided vehicle
Annual flight ticket
Daily meals during working hours

Application

Qualified candidates are invited to submit their CV and cover letter detailing relevant experience and achievements to:

📧 vacancies@staffrite.co.ke
(Use General Manager as the subject line)

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