Reporting to the Hospital Manager, the successful candidate will provide administrative support to achieve timely and efficient management of reception operations.
Responsibilities
- Receive and welcome clients to the hospital and conduct triage at the front office
- Schedule appointments for clients for general and specialized services
- Operate phone and receive correspondence on behalf of the hospital
- Handle all hospital’s enquiries and complaints in an effective manner in consultation with the administration.
- Handle, sort and respond to the general inquiries.
- Receive, issue receipts and register all payments from clients
- Handle and manage all patient files and records
- Guide new clients on the service process
- Conduct follow-ups for clients with appointment and return dates.
Qualifications
- Diploma in a business-related course.
- Three (3) years of appropriate experiences in Front Office/ Reception operations.
- Good customer service and people skills.
- Self-motivated and a team player.
- Pleasant personality.
- Excellent communication skills
How to apply
- Interested candidates are requested to fill and submit the online application form on; https://lodwarhillshosp.org/job-openings/
- Ensure to upload all your certificates and CV.
- We as an institution are conducting the interviews as we receive the applications and have not engaged the services of any recruitment agency.
- We do not charge fees at any stage of our recruitment process.
- If any questions email us at hr@lodwarhillshosp.org