Restaurant Supervisor Job in Nairobi

Job Detail

Job Description

Job Title: Restaurant Supervisor
Location: Kilimani
Job Type: Full-time

Job Overview

We are looking for an enthusiastic and experienced Restaurant Supervisor to lead our front and back-of-house teams and ensure smooth daily operations. This role requires strong leadership, a commitment to excellent customer service, and the ability to thrive in a fast-paced environment. You will play a key role in maintaining service standards, motivating staff, and delivering outstanding guest experiences.

Key Responsibilities

1. Operational Management

Oversee daily restaurant operations, ensuring coordination between kitchen and dining areas.
Supervise and support both front-of-house and back-of-house teams to maintain high service and food quality standards.
Manage restaurant opening and closing procedures, ensuring cleanliness, readiness, and organization.

2. Team Leadership

Lead by example, mentoring and coaching staff to ensure high performance and team morale.
Organize regular team meetings to communicate goals, share updates, and encourage feedback.
Assist with onboarding, training, and continuous development of restaurant staff.

3. Guest Relations & Service Excellence

Ensure guests have a memorable dining experience by providing attentive and personalized service.
Handle guest inquiries, concerns, and complaints professionally and promptly.
Foster a welcoming and customer-centric environment.

4. Inventory & Cost Control

Monitor stock levels and minimize food and supply wastage.
Assist in ordering supplies and managing inventory to optimize efficiency and reduce costs.

5. Health, Safety & Compliance

Maintain compliance with food safety, hygiene, and health regulations.
Conduct routine inspections to ensure cleanliness and safety standards are upheld throughout the restaurant.

Qualifications

Proven experience in a supervisory role within the restaurant or hospitality industry.
Strong understanding of restaurant operations, service standards, and kitchen coordination.
Excellent leadership, communication, and interpersonal skills.
Ability to multitask, stay calm under pressure, and adapt to changing needs.
Willingness to work evenings, weekends, and holidays as required.

Why Join Us?

We offer a supportive work environment where your leadership can truly make an impact. As a Restaurant Supervisor, you’ll be part of a passionate team committed to excellence and continuous improvement. If you’re driven, service-oriented, and ready to take the next step in your hospitality career, we’d love to meet you!

Application Process:

To apply for this position, please send your CV only quoting the job title on the email subject (Restaurant Supervisor) to vacancies@staffrite.co.ke before 5th May, 2025.

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