IT Support Officer Job at Rafiki Microfinance Bank

Full time @Staffrite in Banking , in Information Communication Technology Email Job
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Job Description

Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.

Job Description

  • Resolve IT system user queries and problems within the TAT.
  • Installing and configuring computer hardware operating systems and applications.
  • Monitoring and maintaining Banks and its affiliate IT systems.
  • Troubleshooting system hardware or software faults.
  • Providing support, including procedural documentation and relevant reports.
  • Creation of new users’ accounts and profile.
  • Working with third parties to achieve IT related tasks.
  • Perform preventive maintenance duties on IT system.
  • Perform EOD, EOM, EOY procedures.
  • Any other official duty that may be assigned from time to time.

Key Competencies, Skills, Qualifications And Experience

  • Diploma in IT related field.
  • 1-2 years’ working experience.
  • Integrity.
  • Interpersonal skills.
  • Demonstrable trouble shooting skills.
  • Confidentiality

How To Apply

Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for on the e-mail subject on or before 31st August 2023 at 5:00pm.

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